We are by appointment only. Please click our booking & Inquiries page or email firstname.lastname@example.org. We require a $50 deposit to hold an reservation.
Lashes by Matick is primarily a “by reservation only” business, therefore, last minute cancellations can have a great impact to our business and that of our lash artists. Because of this non-refundable deposits are required on Full Set services & prepayment on online booked fills.
*We give all invoices a time frame of 24 hours to be paid to make the reservation. If invoice is not completed it will be cancelled and open to the next available guest.*
Deposits can be Debit or credit card and the amount charged will be applied toward the services for the day of your reservation. The remaining balance will be due at the time of your appointment.
All treatments, bundle packages and deposits are non-refundable. Due to the fact that we rendered the service we don’t offer refunds. We do offer complimentary removals.
Cancellations/ No Shows:
If you need to cancel or reschedule an appointment, please let us know at least 24 hours before your scheduled appointment or you may be charged an additional $50 cancellation fee.
Must rebook the rescheduled appointment within 12 hours of cancellation to apply the deposit to a new appointment otherwise it will forfeit the deposit and cannot use it to book another appointment. (Deposit is limited to 1 rebooking)
My business has 24-hour complimentary reminders and I send a text message and/or email confirmations before all of the appointments. For every no-show a fee of $50 will be charged. After three no-shows or late cancellations after the 12 hour rule, you can no longer book appointments with this business
Please plan to arrive five minutes before your scheduled appointment. We cannot assure that you will be seen if you are 20 or more minutes late for your appointment. Please understand that the treatments need their allocated time to get the best result possible, we cannot rush or cut corners.